Returns and Exchanges

If you are not satisfied within the first 30 days of your online purchase, return it to us in like-new condition, and we will happily accept your return and process a refund or exchange. Because each holster is made to order, all refunds are subject to a 20% restocking fee and shipping expenses are not refundable.

The sale of all limited-edition products, custom printed, branded, stamped, personalized, products purchased at gun shows, and all bulk orders are final and non-refundable. However, all these products still qualify for the Casual Concealment warranty.

Customers are responsible for the cost of shipping returned or exchanged items to Casual Concealment. Casual Concealment will cover the cost of shipping an exchanged item to the customer. We strongly recommend utilizing a shipping service with a tracking number. Because each holster is made to order, all refunds are subject to a 20% restocking fee and shipping expenses are not refundable.